Cancellation and Refund Policy

Last updated: February 2026

This policy outlines the terms for cancellations and refunds for digital products and services purchased through kavirkaycee.com or associated platforms.

Digital Products

Templates, Guides, and Downloads

All digital products (Notion templates, guides, and other downloadable content) sold through Gumroad or other platforms are delivered electronically immediately after purchase.

Due to the nature of digital products, all sales are generally final. Once a digital product has been delivered and downloaded, it cannot be returned.

Refund Requests

We want you to be satisfied with your purchase. If you are unhappy with a digital product, please contact us at kavir@hey.com within 7 days of purchase, and we will review your request on a case-by-case basis.

Refunds may be granted if:

• The product was not delivered or is inaccessible
• The product is significantly different from its description
• There is a technical issue that prevents you from using the product

Refunds will be processed through the original payment method and may take 5-10 business days to appear in your account.

Newsletter Subscriptions

Free Subscriptions

You can unsubscribe from any free newsletter at any time by clicking the unsubscribe link at the bottom of any email. No cancellation request is needed.

Paid Subscriptions

If applicable, paid newsletter subscriptions can be cancelled at any time. Upon cancellation, you will continue to have access until the end of your current billing period. No refunds will be issued for partial billing periods.

Cohort Programs and Courses

For cohort-based programs or courses:

• Before the program starts: Full refund available if requested at least 7 days before the start date
• After the program starts: No refunds will be issued once the program has commenced, as seats are limited and materials have been shared

Advisory and Consulting Services

For advisory or consulting services:

• Cancellations made at least 48 hours before a scheduled session will receive a full refund or rescheduling
• Cancellations made less than 48 hours before a scheduled session are non-refundable
• No-shows are non-refundable

How to Request a Refund

To request a refund or cancellation, please email kavir@hey.com with:

• Your name
• Date of purchase
• Product or service purchased
• Reason for the refund request

We aim to respond to all refund requests within 3 business days.

Contact

If you have questions about this policy, please reach out at kavir@hey.com.