I'm a senior product manager, writer, and cohort program director. Previously I’ve worked at both growth and early-stage startups. I’ve been actively writing on Substack (930+ subs) and have forayed into writing long-form pieces on web3 starting with a beginner explainer into NFTs. Part of several web3 communities including Chain Runners, Crypto Coven, The Product House; and writing and startup communities like Foster and On Deck.
Writing | Work Experience | Side Projects | Podcasts | Contact
Writing
I've been writing consistently over the last 2+ years. I have 900+ subscribers to my newsletter The Discourse. My writing has been published in publications such as Product Craft and Mind The Product. Here are some of my favorite articles:
Explaining NFTs as a unique blend of art, collectibles, community, and equity
A deep dive into how Polywork (a16z portco) aims to be part of the cooperation economy
What's the speed feature stack and what are the apps that offer this experience
Discussion of the jobs-to-be-done and comparison between whiteboarding apps
💼 Work Experience
The Product Folks
Program Director, No-code Program (Oct 2021 — Present)
5-week cohort program to teach non-technical people how to build apps without code
- Launched The Product Folks first paid CBC and ran two successful cohorts
- Got experts in from top no-code platforms like Bubble, Glide, Softr
- We had diverse learners from 5 continents and varied backgrounds and companies like Polygon, UNICEF, AngelList, Bumble, Cornell University, Duke University
Bord.com
Product Lead, Remote (Sep 2020 — Present)
Early stage startup building remote collaboration tools
- Built an MVP of a whiteboarding tool with templates, auto shapes, marking up presentations, and storyboarding. Early users include people from McKinsey, Bain, BCG
- Conducted user interviews and reviewed user testing sessions, collecting ~800 data points
Emtropy Labs
Senior Product Manager | Bangalore/Remote (May 2019 — Dec 2020)
Early-stage startup solving customer service quality using machine learning
- Developed QA automation to analyze 30K monthly support tickets increasing quality by 15% and resulting in $400K cost savings for Whoop
- Created feedback and recognition products (pivot) used by 400+ employees to share 700+ kudos and 500+ feedback
MakeMyResume.co.in
Co-founder | Mumbai (Jan 2017 – May 2019)
Early-stage venture providing career advancement products/services to boost customers' job prospects
- Increased annual revenues to $68K by optimizing SEO, process and quality improvements, and partnerships
- Initiated, negotiated, and set up franchise partnerships in Bangalore and Delhi
- Built no-code apps Cover Letter Builder to create 2000+ cover letters and Order Tracking App to reduce support costs
- Increased website conversions by 107% and achieved top 3 Google rankings by redesigning the website and optimizing page speed
- Hired, trained, and led a team of 17 remote contributors – 4 ops, 10+ writers, 2 developers, and 1 designer
CarDekho.com
Senior Product Manager | Gurgaon (May 2015 – Nov 2016)
Sequoia Capital and CapitalG funded company; CarDekho is India's leading auto portal valued at $700M
- Facilitated 3000+ used car loans valued at $12M by building a platform across mobile (Android + iOS) and web
- Reduced loan application processing time by 60% through an innovative camera user interface for document capture
- Led a cross-functional team of 7 Engineering, 2 QA, 2 Design, 1 Junior PM, 50+ Sales and Operations in 5 cities
Accenture
Software Engineering Analyst | Mumbai (Jul 2010 – Apr 2014)
🎓 Education
- Post Graduate Program in Management (MBA equivalent), Indian School of Business (ISB), 2015 Finalist of 2 Global Case Competitions – IESE Barcelona, Impact Investing; CEIBS Shanghai, INNOVATE China
- Bachelor of Engineering, Information Technology, University of Mumbai, 2010
Side Projects
😷 IndiaCovidResources.in
No-code Maker / Core Team (Apr 2021 – Jun 2021)
During India's devastating Covid second wave, I worked with two online communities with 200+ volunteers to build an app that helped 150K people get access to life-saving resources like oxygen, beds, medicines in time.
- Built a no-code app in 2 days to help connect people to life-saving resources including hospital beds, medicines, oxygen, mental health experts, and more
- Helped build a donation website visited by 3M users to raise $500K over a period of 2 months
- Press coverage: HardCopy
😌 Mind Health
No-code Maker (Jun 2020 – Present)
Mind Health is an app that helps you improve your mental wellbeing by practicing mindfulness, and challenging negative thinking by identifying distortions.
- Illustrated designs for 10 cognitive distortions and created an app in Glide to help users identify faulty thinking patterns and challenge the negative thinking
- Added guided meditations to help users practice mindfulness meditations
⚡ Showw.work
No-code Creator (Sep 2020 – Present)
A platform to help designers to create their personal portfolios using Notion templates and help keep them updated
- Created this platform in 30 days as part of Makerpad's 30-day challenge, serving 121 customers
- Developed a 7 day email course and automated the operations with Zapier
Video Podcasts
This includes some of my top audio and video appearances over the years
Tools proficiency
Product Management/Design:
- Notion, Figma, JIRA, Notability, Miro, Mixpanel, Segment, Userbrain, Intercom
No-code tools:
- Glide, Zapier, Integromat, Webflow, Carrd, Bubble